Were you ever belittled during
a job interview? I was.
In December 1970, I was on a
layoff from the Second Best Electric Company (SBEC), and collecting
unemployment benefits, aka a weekly check. I had just completed my first
accounting class at the local community college and had registered for another evening
accounting class during the spring semester.
On Thursday, December 31, I
went to the Department of Employment Security (DES) to discuss employment
opportunities with a counselor. After he reviewed my work history and education
background, he thumbed through a stack of index cards to determine if I was
qualified for any of the available jobs. “How would you like to work for a
CPA?” he asked, flashing a Cheshire cat grin. “Mr. C is looking for a receptionist
who can help with the bookkeeping.”
That sounded like a good
opportunity. I liked accounting, and I had done very well in the class. I also had
worked temporarily in the accounts receivable area at the SBEC, so I did have
some experience in basic bookkeeping procedures, well, mostly in auditing accounts
receivable balances. Getting experience in small business bookkeeping seemed
like something that eventually might get me a better job, preferably in a larger
city that had more opportunities.
The counselor wrote out a
card introducing me to Mr. C, gave me directions on how to get there, and
wished me good luck.
At first, I thought I had
walked into an empty office. Then I heard voices coming from somewhere. I
ventured farther into the front office, peeked into another room, and
discovered two more offices. An older woman was sitting in the back office,
talking to someone I couldn’t see. When she noticed me, she came out and asked
me what I was doing there. I explained that a DES counselor had sent me for a
job interview with Mr. C. She frowned, rolled her eyes, and went back into the
office, where she muttered something I didn’t catch. A few minutes later, Mr.
C. shuffled out.
Mr. C looked past retirement
age, way past retirement age. He also looked as if he had slept in his suit
that seemed to be a size too big. After greeting me with a scowl and a growl,
he parked me at the shabby not-so-chic receptionist’s desk and told me he would
be back in a few minutes. He then proceeded to keep me waiting for what seemed
like forever while he chatted with the woman.
I gave up trying to
eavesdrop on their conversation and picked up a coffee-stained document I found
on the desk. I spent the next 15 minutes or so trying to make sense of a
convoluted list of office rules that referenced Mr. C’s wife and his brother
who apparently were partners in the business. I wondered where the brother was
and how old he was. I assumed the
woman talking with Mr. C was Mrs. C.
I put the list aside and checked
out my potential office. A couple of metal file cabinets sat against one wall. Additional
standard equipment included a telephone, a manual typewriter of undetermined
age, and a bulky machine studded with what looked like a half-zillion numbered keys.
It had no electrical cord attached; instead, the machine had a lever on one
side.
I
really don’t want to do this, I thought. A few minutes
later, I made up my mind to go back to the DES office and ask for another
referral. Before I could sneak out, the woman came and told me that Mr. C would
deign to speak with me. She ushered me through the second office that had
cardboard boxes piled several feet high against one wall. A tin box about the
size of an apartment refrigerator sat on the other side of the room, along with
more cardboard boxes and a few metal storage cabinets.
Mr. C’s cluttered office
looked as if it hadn’t been updated — or dusted — since the beginning of the Eisenhower
Administration. In addition to the outdated furniture and office equipment, packages
of snack food and jars of Planter’s peanuts were strewn over a second desk. Mr.
C pointed at the chair the woman had recently vacated. Against my better
judgement, I handed him the introductory card and sat down.
I don’t remember most of the
things we discussed. But I did mention that I had used an electric typewriter
and an adding machine at my previous job. Mr. C sneered and said, “Electric
typewriters and adding machines are no good for this type of work.” In answer
to one of my questions, he told me the machine with the half-zillion keys was a
comptometer, which, apparently, was good for this type of work. He then
belittled the accounting class I had just completed and informed me that I knew
absolutely nothing about accounting.
I guess he wasn’t impressed
by my A in the accounting class.
Mr. C’s patronizing attitude
made me feel like the dumbest thing on two feet. I wanted to get up and walk
out. But what would he tell the DES counselor?
Despite my perceived
shortcomings, he offered me the receptionist/bookkeeper position. I wanted a
job, but not that one. Working there wouldn’t be a good fit for me — mainly
because of Mr. C’s crummy attitude and the prehistoric office equipment I would
be required to use. And then there was his wife. I probably would have to work
under her supervision. If she was anything like him, would I be able to get
along with her?
My first instinct was to tell
him thank you, but no thank you.
However, I knew the DES
counselor would follow up with Mr. C. So I felt I had no choice; it was either accept
the job or lose my unemployment benefits. I accepted the job and went home and spent
the long weekend sobbing intermittently.
I showed up for work on
Monday, resigned to making the best of it until I could find a more suitable
job. I arrived before Mr. C did and was greeted by my new co-worker who was
sweeping the front office. I thought it odd that his wife had arrived before he
did. And she seemed surprised to see me. She was horrified when I addressed her
as Mrs. C. Oh, wonderful, she wasn’t his wife. Her name was Esther, and she was
his secretary/ bookkeeper.
Mr. C strolled into the
office about twenty minutes later. He also seemed surprised to see me. I figured
that, for some unknown reason, they never expected me to show up. After Mr. C
left the office, presumably to visit a client, Esther confided that I was a
replacement for a previous DES referral who had turned out to be an unreliable
slacker. When I asked about the list of rules, she told me to disregard it. Mr.
C’s brother and his wife no longer worked there. So far, that news was the most
positive thing about the job.
After I got to know Esther,
she admitted she didn’t like working for Mr. C. She planned to stick
it out because she wanted to retire in a few years. I later learned she had
walked out on her long-term former employer about ten months before because of
a conflict of interest with his wife. Although she had interviewed at other
companies, Mr. C was the only one who had offered her a job.
I suspected that Esther also
was a DES referral.
Esther and I were a great
team. We worked with minimal supervision. We knew what had to be done, and we
did it well and on time. If there was a chore one of us didn’t particularly
like to do, we compromised. For example, Esther agreed to keep on sweeping and
dusting the front office on Monday. And I agreed to maintain and operate the tin
behemoth in Esther’s office, which turned out to be an ancient copier, aka the
glorified ditto machine.
Mr. C usually was out of the
office for part of the day. And when he was there, he seldom discussed anything
with us. Most of the time, he didn’t even say good morning when he arrived. And
if he did, he just sort of growled it at us on the way to his office. When there
was something special that had to be done, he left us hand-scribbled instructions
that often were confusing. He always wrote them in one paragraph, no matter how
long they were. In hindsight, I think Mr. C would have loved e-mail. E-mail
would have saved him from spending money on yellow legal pads and generic
sticky notes. And the e-mail messages would have at least been legible.
My starting wage was $2.00
an hour, which was more than the current minimum wage; however, I received only
a five-cent an hour raise each year during the next two years. To keep us around,
Mr. C paid us a small annual bonus in May. The promise of that money was like a
carrot on a stick, so to speak. The bonus was our reward for not bailing during
tax time.
Our workload could get super
crazy during tax time, which lasted from the middle of January to the April
deadline. One year, Mr. C took pity on us and hired a part-time employee to
help out. Lillian was a previous DES referral who had worked in our office for
a short time a few years before. She needed a temporary second job
and had contacted Mr. C. I was put in charge of training Lillian. As it turned
out, I also was in charge of correcting most of her work.
Although clients appreciated
our efforts, Mr. C never praised us for doing a good job in keeping the office
running smoothly. On the other hand, he never complained about our work. I assumed
I was doing a good job, but it would have been nice to have received some
positive feedback.
One morning, about three
months after I had started working for Mr. C, a personnel specialist from the
SBEC called my parents’ house and told my mother she had a job for me. When I
got the message, I considered the offer for five minutes. Then I told Mom,
“Call the SBEC and tell them I’m not coming back. And ask them to please send
me the money I contributed to the pension fund.”
The way things were going at
the SBEC, I eventually would have been laid off again. I didn’t want to work
for Mr. C forever. However, I realized that experience working in a CPA office
would look better on a resume than experience auditing accounts receivable
balances or doing whatever busy work the SBEC personnel specialist had in mind
for me.
I worked for Mr. C for two
and a half years. I prepared monthly write-ups and all types of tax-related
forms, including quarterly payroll tax reports, sales tax reports, and
individual and small business income tax returns. I prepared a weekly payroll
and wrote payroll checks for a popular restaurant. I also typed annual
financial statements on translucent master copies and made duplicate copies on
the glorified ditto machine.
Among my “other duties as
required,” I deciphered many of Mr. C’s hand-scribbled hieroglyphics and edited
them into intelligible documents, including letters to clients and the IRS. I
searched through old client records stored in the cardboard boxes and located
documents needed for IRS audits. And I learned how to fib to clients, IRS
agents, and a process server.
I
left when felt I had learned everything I could learn there, along with a few
things I didn’t necessarily want to learn. It was time for me to move on. After
I gave my notice to Mr. C, Esther told me how pleased he had been when I
accepted the job.
[Note:
For another story about Mr. C, please see the blog post following this essay: “We
Suspected He Lied About His Age.”]
Excerpt from Adventures
in Working
copyright 2019