Thursday, June 19, 2014

No More NOOK Tablets for Me


I own a NOOK Tablet and a NOOK Color. Nice devices, but both were a tad bit pricey. I decided they were not things I wanted to haul around in my backpack on a daily basis.
 
So about a year ago, I bought a Kindle Paperwhite. I can’t check my email or update my Facebook status on this device. I can use it only to download and read eBooks from Amazon. Yes, my options are limited; however, I really like the small, easy-to-navigate Paperwhite. Until the beginning of May, I had been using it exclusively for six months, mostly to download and read freebies I found advertised on BookBub.
 
But then, I began feeling guilty about “abandoning” my NOOKS. After all, I had spent money on them, but I wasn’t getting any use from them. I decided it was time to buy another eBook from Barnes & Noble.
 
When I attempted to access the B&N website using the NOOK Tablet, I couldn’t connect to the Internet. Instead, a message popped up informing me that the failure to connect was due to a Wi-Fi error.
 
Okay. But what kind of an error. I hadn’t a clue, but I really needed to find out.
 
I had chatted online with a B&N tech two years ago when I had a different problem with the NOOK Color. That cyber conversation didn’t go well, and I wasn’t going to do it again. So I stuffed the NOOK Tablet into my backpack and took it to the nearest B&N store.
 
An associate in the music and DVD section spent 20 minutes attempting to restore the Wi-Fi connection without success. And then he made a phone call. After he hung up, he handed the Tablet to me. “I can’t help you,” he said with a smirk on his face. “It’s out of warranty.”
 
Well, duh, I could have told him that. When I bought the  Tablet, I also bought an extended warranty. All warranties on that device had expired about six months ago.
 
I've owned the Tablet for two and a half years. I think the Wi-Fi capability should have lasted longer than that. I was willing to pay a reasonable amount to have it fixed. However, the associate told me that was not an option. The Wi-Fi connection couldn’t be fixed.
 
Well, at least I still can read the eBooks I previously downloaded to the Tablet; I just can’t download new ones. And the Wi-Fi connection on the NOOK Color seems to be in good working order, at least for now. When both NOOKs conk out permanently, I'll have to buy another NOOK product in order to access my online library.
 
When that happens, I won't buy another pricey NOOK. I'll buy a dedicated eReader, the B&N version of the Kindle Paperwhite.
 
 

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