Sunday, August 22, 2010

Mystery Shopping and Name Badges

Some retirees earn extra cash as mystery shoppers. Not me. I’ve been there, done that, and don’t think I’ll do it again.

In the late 90s, I shopped a restaurant chain in Current City for about a year. I felt like a spy, which, in a way, I was. Taking notes was difficult with servers hovering around, asking if everything was okay. If a server seemed suspicious, I pretended to be editing a writing project.

Most of the time I was able to write positive comments about the food and service. However, I usually wrote up at least one employee for not wearing his or her name badge. Maybe it seems nitpicky, but I would not give an employee a pass on that item.

Once upon a time I worked for Major Big Box Store. Management constantly wrote up employees who weren’t wearing their name badges. Before leaving home, I always made sure that I had my name badge—well, except one time. That evening I borrowed a name badge from an associate who had clocked out for the day. Nobody noticed that it wasn’t mine.

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